Service

Service

Technical services across the product life cycle — from selection and co-development early in your project to repair, spare parts and training after delivery.

What we do

What we offer

  • 01

    Selection & solutions

    Duty point calculation, model recommendation and system advice.

  • 02

    Samples & testing

    Sample units and support for your rig testing and calibration.

  • 03

    Co-development

    Interfaces, protocols and performance defined together with your team.

  • 04

    Installation & commissioning

    On-site guidance and commissioning for packaged systems such as lube oil units.

  • 05

    Repair & spare parts

    Failure analysis, factory repair and common spare parts.

  • 06

    Training

    Product training for your design, assembly and maintenance staff.

Process

How we work

  1. 1 Enquiry
  2. 2 Engineer contact
  3. 3 Proposal & quote
  4. 4 Sample validation
  5. 5 Series supply
  6. 6 After-sales follow-up

Repair

Repairs & returns

Please provide the model, serial number, symptoms and operating conditions (flow, pressure, fluid, temperature), with photos or video if possible. Our engineers will analyse remotely first and explain the return process if a factory repair is needed.

* Warranty and response times as agreed in the contract (placeholder: terms to be confirmed).

Service hotline

+86 400-000-0000

Service email

[email protected] Report an issue

Tell us your duty point — we’ll propose the pump

Flow, head / pressure, fluid, temperature, voltage — the more complete, the more precise the selection.